Page Comparison

A User does not know how to do the next step a VMS process

1. Search the Dataloy Knowledge Base .

2. Contact SuperUser for assistance.

3. Personal training.

1. User

2. User

3. SuperUser or Application Responsible

The result of an action is not as expected

1. Search the VMS Knowledge Base.

2. Contact Superuser for assistance.

3. Contact Dataloy Systems via support.dataloy.com.

1. User

2. User

3. SuperUser or Application Responsible

Dataloy VMS is down for everybody on the organization

1. Contact Application Responsible.

2. Contact Dataloy Systems via telephone. (This may also be done by Support Manager if appointed)

1. User

2. Application Responsible/Support Manager if appointed

Training of a new VMS user

1. SuperUser or Application Responsible will assist.

2. Search the VMS Knowledge Base

3. Personal training.

1. SuperUser or Application Responsible

2. User

3. Application Responsible

Search the Dataloy Knowledge Base