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Problem

Guys,

We just posted an invoice An invoice is posted but no invoice number was used and displaced automatically generated. Therefore it did not appear on the invoice it still states and still states that the invoice is a "draft" in the text file for the journal entry to DBS also no invoice number is used. We need this so we can issue invoices

Thanks,
Norman

 

Solution

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applicable integrated accounting system and not an actual invoice.

Solution

To generate an invoice number when posting, Post must be clicked, not Skip to Post. The most common reason why an invoice number has not been automatically generated is the incorrect button is selected. If the incorrect button is selected, no invoice number will be generated and the invoice will not be posted as a proper invoice to any integrated accounting system.

Info

To check what was selected:

  1. Go to the Audit Log and see what was selected.
  2. If Skip to Post was selected:
    1. Click Post to re-post the invoice using the  draft invoice number.
  3. If Post was selected:
    1. contact Dataloy

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