No Exchange Rate Found for Selected Currency (Post Fixture)

Question

When trying to post items in Accounts Recievable, Accounts Payable or Hire Payable for a voyage an error message appears stating "No exchange rate found for selected currency". How come?

The most likely reasons for this error message are either

because no voyage currency has been entered for the voyage
or because the set currency has no valid exchange rate entered in Master Data > General Master Data Administration > Exchange Rates.

If there is no voyage currency entered:

Go to Modules > Booking and Operations > Booking and Operations.
Select the voyage in Booking and Operations > Voyage List.
Go to the Voyage menu and from the drop-down select Un-freeze....
The Un-freeze Voyage - Please Select an Option pop-up will open.
Select Discard operational data/actual data.
The estimate will revert to an estimate and voyage currency can be set.
Set voyage currency and then re-freeze the voyage.
Note: Any previously operational data must be re-entered.

If the voyage has a voyage currency, but no valid exchange rate is entered in the system:

Go to Modules > Master Data > General Master Data Administration > Exchange Rates.
Enter a valid exchange rate by following the step-by step instructions.
Note: Currency and exchange rate must be included and the Valid From Date set to a date before the voyage start date.

If the error persists, please contact Dataloy.