/
User Password Lost

User Password Lost

Problem

A user cannot log in due to lost password.

Solution

The user needs to have his/her password changed and be given the new to be able to log in. An Administrator/Super-User with Administrator Access Rights will need to generate a new password for the user.

For an Administrator (with Administrator Access rights) to Change a User's Password:

  1. Go to Modules > System > User Administration.
  2. In the navigation tree, click All Users.
  3. Locate and click applicable user's name. User details will display.
  4. In the General tab:
    1. Enter the new password under New Password.
    2. Re-enter the new password under New Password (again).
  5. Click Save.
  6. Give the new password to the user.

Related content

Rename/Edit/Delete a User
Rename/Edit/Delete a User
More like this
Enforcing password security in Dataloy VMS
Enforcing password security in Dataloy VMS
More like this
User Administration
User Administration
More like this
Password Complexity
Password Complexity
More like this
Dataloy Support
Dataloy Support
More like this
/User
More like this