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SuperUser/s should be selected amongst their peers. This will ensure that the selected SuperUser will relatively easy understand the problems that users might have. Preferably, a SuperUser should be a person towards whom other people already often turns to for assistance. A SuperUser should be someone who uses (is going to use) the VMS daily and is interested in getting the most out of the system.
Local managers should be avoidedis not always the best choice, as they are often may be too busy and not always available.
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