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  1. Anchor
    claim
    claim
    Create a Claim (Incoming/Outgoing) Based on an Incident
    1. Go to Modules > Post Fixture > Claims. The Claims window opens.
    2. Go to View Incidents > All Incidents in the left-hand menu tree. Available incidents will list in the upper Claims field.
    3. Click the incident to base a claim on in the upper right-hand field. It will highlight and the incident details will display in the lower Claims field.
      Note: If a claim is incident based, all data entered when creating the incident is automatically transferred to the created claim.
    4. Go to the Create menu and from the drop-down select Create from Incident.
    5. The Incident or Claim pop-up will openopens.
      Note: Default in drop-down to Claim.



    6. Click OK. The pop-up will close and a copy of the incident is created as a claim. The new claim is a sub-claim of the incident, and will appear in the incident's sub-claim tab. Also, the incident's claim reference number will appear in the Parent Claim field of the claim, indicating that the claim is based on an incident.
      Note
      : The new claim will be sorted by claim nature, person in charge (PiC), vessel (alphabetically) and under All Claims. Also, as applicable under Guaranteed- , Uninsured- and Outgoing Claims and My Claims. The incident is moved form Unclaimed Incidents to Claimed Incidents in the left-hand menu tree.
    7. Open applicable folder in the left-hand menu tree and open the new claim. Available claims will list in the upper Claims field, the newly created claim at the top (highlighted - its details displaying in the lower field).

      Example:

      Vessel Malvolio, Voyage 9001, Incoming Cargo Claim


    8. In the Main Terms tab, fill in the fields as follows (as applicable - some fields self-populate):
      Note
      : Some fields will be populated with data from when the incident the claim is based on was created. Also - depending on type of claim - the layout and details of the Main Terms tab can differ.
      1. In the Vessel Details panel:
        1. The vessel name will always be automatically populated under Vessel.
          Note: ALWAYS disables and populated with elsewhere retrieved data. Can be manually overridden - if the voyage is changed to a voyage belonging to another vessel, the vessel name will automatically change to the vessel the new voyage is registered to.
        2. Enter either
          1. the voyage reference number under Voyage or
            Note
            : Populated with elsewhere retrieved data, but can be manually overridden. 
          2. or click the Triple Dot Selector next to the field. A pop-up with a list of input values will openopens. Select field and click OK.

            Example:



        3. The claim reference number is automatically generated and always displays under Claim Ref. (Claim Reference).
          Note:
           The Claim Ref. field is always disabled and the claim reference number cannot be changed.
        4. Incoming/Outgoing checkbox:
          1. Check Incoming to indicate that the claim is incoming - the layout remains unchanged.
            Note
            Checked by default and displays as Incoming.
          2. Uncheck to indicate the claim is outgoing:
            1. Incoming will automatically change to Outgoing at the top of the Main Details tab.
            2. Click Save - Change of fields: Claimant to Defendant and Claimant Ref. to Defendant Ref.
              Note
              : To reverse: check the Incoming box and click Save. NO changes will occur until Save is clicked.

              Example:

              Section
              Column
              width29%

              Incoming:

              Column
              width30%

              Outgoing:

              Column
              width30%
               


        5. Select the claim status from the drop-down menu under Status.
          Note: Can be changed as applicable during handling of claim.
        6. The Parent Claim field - always disabled. If the claim is a sub-claim: will then automatically populate with the parent incident's (or parent claims) number.
        7. Enter the operator handling the claim's name under Person in Charge (PiC).
        8. Enter either
          1. the the claimant's name under Claimant (Incoming)
          2. or the defendant's name under Defendant (Outgoing).
        9. Enter either
          1. the claimant's reference number under Claimant Ref. (Claimant Reference)
          2. or the defendant's reference number under Defendant Ref. (Defendant Reference).
        10. Enter the type of incident under Claim Type/Nature.
          Note
          : Populated with elsewhere retrieved data (Create a Claim pop-up), but can be manually overridden.
        11. The Claim Cause field - disabled.
        12. Enter either
          1. the start date of the timebar under Time Bar Baseline Date or
            Note: Enter date and time as ddmmyy, for example: September 17 2014, type: "170914".
          2. or click the Triple Dot Selector next to the field. A pop-up with a calendar will openopens. Select date and click OK.



        13. Enter the time bar timebar date under Time Bar Date.
          Note
          : Enter date and time as ddmmyy, for example: September 17 2014, type: "170914". This will display as "17.09.14". Time b
          ar date: Timebar baseline date + default timebar of claim nature - the end of the time period a claim can be made following an incident.
        14. Enter the insurance excess under Deductible Amount.
        15. The P & I Club is always disabled . - N/A.
        16. Enter the applicable insurance company's reference number under P & I Club Ref. (P & I Club Reference).
        17. Enter the prior handler of the claim's name (before the current Person in Charge (PiC)) under Handled by.
        18. Enter the guaranteed amount under Guarantee/Security.
        19. Uninsured checkbox:
          1. Cargo Incoming Claim: Check Uninsured to indicate that the cargo is uninsured.
          2. Other Claim Type: Leave blank.

      2. Depending of type of claim/claim nature the Main Details tab includes panels for:

              1. Cargo Claim

              2. Personal Injury Claim
              3. Other Claim Types

        1. Anchor
          claim1
          claim1
          Cargo Claim: Cargo Claim Details panel:



          1. Add a bill Bill of ladingLading:
            1. Click Add Claim Cause to add claim type/nature.  
            2. A pop-up with a list of claim causes will opens. Select field and click OK. 
            3. The pop-up will close and selected cause will appear as a row.
          2. Remove a bill Bill of ladingLading 
            1. Click the bill of lading row to be removed - it will highlight. 
            2. Click Remove. A pop-up will open opens asking to confirm deletion. 
            3. Click Yes. The pop-up will close and the selected row delete.

        2. Anchor
          claim2
          claim2
          Personal Injury Claim: Personal Injury Claim Details panel:



          1. Enter the name of the injured person under Person Injured.
          2. Enter the date of the injury under Date of Injury.
          3. Enter the injured person's employer under Employed By.

        3.  
          Anchor
          claim3
          claim3
          Other Claim Types (Hull Claim, Non-Performance Claim, DP Dispute, Complaint Other and Other P & I): Main Details tab only consists of the Vessel Details- and Estimated Details panels.

      3. In the Claimed Details panel :



        1. Enter the claimed amount under Amount Claimed and applicable currency in the currency field (second field).
          Note: Defaults to USD.
        2. Enter applicable exchange rate under Exchange Rate.
          Note: I.e. the exchange rate used at the time of the incident.
        3. Enter the exchange rate date (if other than the default: today's date) under Exchange Rate Date.
          Note: Enter date and time as ddmmyy, for example: September 17 2014, type: "170914". This will display as "17.09.14".

      4. In the Estimated Details panel:



        1. Enter the estimated amount of the incident (i.e. estimated amount to be claimed) under Amount Estimated (first field) and applicable currency in the currency field (second field).
          Note: Defaults to USD.

        2. Enter applicable exchange rate under Exchange Rate.
          Note
          : I.e. the exchange rate used at the time of the incident.

        3. Enter the exchange rate date (if other than the default: today's date) under Exchange Rate Date.
          Note: Enter date and time as ddmmyy, for example: September 17 2014, type: "170914". This will display as "17.09.14".

    9. Click Save.

    10. In the Causes/Description tab:



      1. Upper fieldField:
        1. Add a claim causeClaim Cause:

          1. Click Add Claim Cause to add claim type/nature.

          2. A pop-up with a list of claim causes will openopens. Select field and click OK.

          3.  The pop-up will close and selected cause appear as a row. 
        2. Remove a claim causeClaim Cause
          1. Click the claim cause to be deleted - it will highlight.
          2. Click Remove. A pop-up will open opens asking to confirm deletion.
          3. Click Yes. The pop-up will close and the selected row delete.
      2. Lower fieldField:
        1. Enter a detailed description of the incident in the Claim Description textbox.
          Note: IMPORTANT: Should include details such as location (where), context (why, how it came about), the sequence of events (what happened - in what order), the extent of damage (people, vessel and cargo) and, if cargo claim, type of cargo.

    11. Click Save.

    12. In the Offhire tab - Any offhire related to the vessel and the applicable voyage will display. All offhire of the entire voyage will display and will be automatically added as it occurs - nothing to be added manually.
      Note: Will be continuously updated during the course of the claim, until settled.



    13. In the Tasks tab - as applicable:
      Note: To be continuously updated during the course of the claim, until settled.



      1. Add a taskTask:
        1. Click Create New to add a task.
        2. A pop-up with a list of tasks will openopens. Select field and click OK. 

        3.  The pop-up will close and selected task appear as a row. 

      2. Remove a taskTask:
        1. Click the task to be deleted - it will highlight.
        2. Click Remove. A pop-up will open opens asking to confirm deletion.
        3. Click Yes. The pop-up will close and the selected row delete.
    14. Click Save.

    15. In the Sub Claims tab - Not Applicable for the claim whilst being created.
      Note: Lists all claims based on the current claim. If more sub-claims are created, they will automatically display.



    16. Click Save.

    17. In the Various Cost Revenue tab - Lists all costs and revenues associated with the claim, for example lawyer's fees, etc.:
      Note: To be continuously updated during the course of the claim, until settled.



      1. Add a various costVarious Cost/revenueRevenue:
        1. Click Add Various to add a various cost/revenue.

        2. A pop-up with a list of various costs and revenues will openopens. Select a cost or revenue and click OK.

        3.  The pop-up will close and selected task appear as a row. 
      2. Remove a taskTask
        1. Click the task to be deleted - it will highlight.
        2. Click Remove. A pop-up will open asking to confirm deletion.
        3. Click Yes. The pop-up will close and the selected row delete.

    18. Click Save. The claim registration is complete. The process of settling a claim occurs outside of Dataloy VMS. During this process the claim details are to be maintained and continuously updated. Once the outcome of a claim is decided, go to To settle a claim.
      Note: The new claim will be sorted by claim nature, person in charge (PiC), vessel (alphabetically) and under All Claims. Also, as applicable under Guaranteed- , Uninsured- and Outgoing Claims and My Claims. The incident the claim is based on will move from Unclaimed Incidents to Claimed Incidents.

  2. Anchor
    claims4
    claims4
    Create a Claim (Incoming/Outgoing) not Based an Incident
    1. Go to Modules > Post Fixture > Claims. The Claims window will openopens.
    2. Go to the Create menu and from the drop-down select Create New.
    3. The Incident or Claim pop-up will openopens.
      Note: Default in drop-down to Claim.



    4. Click OK. The pop-up will close and the Create New Claim pop-up opens:.



    5. Fill in the fields as follows:
      1. Enter either
        1. the type of incident under Claim Type/Nature
        2. or   click the Triple Dot Selector next to the field. A pop-up with a list of input values will openopens. Select field and click OK.

          Example:



      2. If Cargo Claim is selected under Claim Type/Nature, the layout will display the Bill of Lading field, listing available bill of ladings - if not, it will be blank.
        Note: Change Claim Type/Nature to revert layout - The layout will ONLY alter in case of cargo claim.

        Example:



      3. Enter either the voyage or a Bill of Lading under Voyage by
        1. entering the voyage reference number

        2. or double-clicking on a bill of lading in the Bills of Lading field.

    6. Click OK. The pop-up will close and a claim is created, automatically appearing as a row in upper Claims field (highlighted - its details displaying in the lower field).
      Note: The new claim will be sorted by claim nature, person in charge (PiC), vessel (alphabetically) and under All Claims in the left-hand menu tree. Also, as applicable under Guaranteed- , Uninsured- and Outgoing Claims and My Claims.

      Example:

      Vessel Malvolio, Voyage 9001, Incoming Cargo Claim


    7. In the Main Terms tab, fill in the fields as follows (as applicable - some fields self-populate):
      Note
      : Some fields will be populated with elsewhere retrieved data (Create a Claim-pop-up), but can be manually overridden. Also - depending on type of claim - the layout and details of the Main Terms tab can differ.
      1. In the Vessel Details panel:
        1. The vessel name will always be  always automatically populated under Vessel.
          Note
          : ALWAYS disables and populated with elsewhere retrieved data. Can be manually overridden - if the voyage is changed to a voyage belonging to another vessel, the vessel name will automatically change to the vessel the new voyage is registered to.
        2. Enter the voyage reference number under Voyage.
          Note
          : Populated with elsewhere retrieved data (Create a Claim-pop-up), but can be manually overridden.
        3. The claim reference number is automatically generated and always displays under Claim Ref. (Claim Reference).
          Note:
           The Claim Ref. field is always disabled and the claim reference number cannot be changed.
        4. Incoming/Outgoing checkbox:
          1. Check Incoming to indicate that the claim is incoming - the layout remains unchanged.
            Note
            : Checked by default and displays as Incoming.
          2. Uncheck to indicate the claim is outgoing:
            1. Incoming will automatically change to Outgoing at the top of the Main Details tab.
            2. Click Save - Change of fields: Claimant to Defendant and Claimant Ref. to Defendant Ref.
              Note
              : To reverse: check the Incoming box and click Save. NO changes will occur until Save is clicked.


              Example:

              Section
              Column
              width29%

              Incoming:

              Column
              width30%

              Outgoing:

        5. Select the claim status from the drop-down menu under Status.
        6. The Parent Claim field - always disabled. If the claim is a sub-claim: will then automatically populate with the parent claim's (or parent incident's) number.
        7. Enter the operator handling the claim's name under Person in Charge (PiC).
        8. Enter either
          1. the the claimant's name under Claimant (Incoming)
          2. or the defendant's name under Defendant (Outgoing).
        9. Enter either
          1. the claimant's reference number under Claimant Ref. (Claimant Reference)
          2. or the defendant's reference number under Defendant Ref. (Defendant Reference).
        10. Enter the type of incident under Claim Type/Nature.
          Note
          : Populated with elsewhere retrieved data (Create a Claim pop-up), but can be manually overridden.
        11. The Claim Cause field - disabled.
        12. Enter either
          1. the start date of the timebar under Time Bar Baseline Date or
            Note
            : Enter date and time as ddmmyy, for example: September 17 2014, type: "170914". 
          2. or click the Triple Dot Selector next to the field. A pop-up with a calendar will openopens. Select date and click OK.



        13. Enter the time bar timebar date under Time Bar Date.
          Note: Enter date and time as ddmmyy, for example: September 17 2014, type: "170914". This will display as "17.09.14". Time bar date: Timebar baseline date + default timebar of claim nature - the end of the time period a claim can be made following an incident.
        14. Enter the insurance excess under Deductible Amount.
        15. The P & I Club is always disabled . - N/A. 
        16. Enter the applicable insurance company's reference number under P & I Club Ref. (P & I Club Reference).
        17. Enter the prior handler of the claim's name (before the current Person in Charge (PiC)) under Handled by.
        18. Enter the guaranteed amount under Guarantee/Security.
        19. Uninsured checkbox:
          1. Cargo Incoming Claim: Check Uninsured to indicate that the cargo is uninsured.
          2. Other Claim Type: Leave blank.

      2. Depending of type of claim/claim nature the Main Details tab includes panels for:

              1. Cargo Claim      2. Personal Injury Claim
              3. Other Claim Types 

        1.  
          Anchor
          cargomd11
          cargomd11
          Cargo Claim: Cargo Claim Details panel:



          1. Add a bill Bill of ladingLading:
            1. Click Add Claim Cause to add claim type/nature.  
            2. A pop-up with a list of claim causes will opens. Select field and click OK. 
            3. The pop-up will close and selected cause will appear as a row.
          2. Remove a bill of lading:  
            1. Click the bill of lading row to be removed - it will highlight. 
            2. Click Remove. A pop-up will open opens asking to confirm deletion. 
            3. Click Yes. The pop-up will close and the selected row delete.

        2. Anchor
          cargopic1
          cargopic1
          Personal Injury Claim: Personal Injury Claim Details panel:



          1. Enter the name of the injured person under Person Injured.
          2. Enter the date of the injury under Date of Injury.
          3. Enter the injured person's employer under Employed By.

        3. Anchor
          hcoct111
          hcoct111
          Other Claim Types (Hull Claim, Non-Performance Claim, DP Dispute, Complaint Other and Other P & I): Main Details tab only consists of the Vessel Details- and Estimated Details panels.

      3.  In the Claimed Details panel :



        1.  Enter the claimed amount under Amount Claimed and applicable currency in the currency field (second field).
          Note: Defaults to USD.
        2. Enter applicable exchange rate under Exchange Rate.
          Note
          : I.e. the exchange rate used at the time of the incident.
        3. Enter the exchange rate date (if other than the default: today's date) under Exchange Rate Date.
          Note: Enter date and time as ddmmyy, for example: September 17 2014, type: "170914". This will display as "17.09.14".

      4. In the Estimated Details panel:



        1. Enter the estimated amount to be claimed under Amount Estimated (first field) and applicable currency in the currency field (second field).
          Note: Defaults to USD.

        2. Enter applicable exchange rate under Exchange Rate.
          Note
          : I.e. the exchange rate used at the time of the incident.

        3. Enter the exchange rate date (if other than the default: today's date) under Exchange Rate Date.
          Note: Enter date and time as ddmmyy, for example: September 17 2014, type: "170914". This will display as "17.09.14".

    8. Click Save.

    9.  In the Causes/Description tab:
       
       


      1. Upper fieldField:
        1. Add a claim causeClaim Cause:
          1. Click Add Claim Cause to add claim type/nature.
          2. A pop-up with a list of claim causes will openopens. Select field and click OK. 
          3. The pop-up will close and selected cause appear as a row.
        2. Remove a claim causeClaim Cause:
          1. Click the claim cause to be deleted - it will highlight.
          2. Click Remove. A pop-up will open opens asking to confirm deletion.
          3. Click Yes. The pop-up will close and the selected row delete.
         
      2. Lower fieldField:
        1. Enter a detailed description of the incident in the Claim Description textbox.
          Note: IMPORTANT: Should include details such as location (where), context (why, how it came about), the sequence of events (what happened - in what order), the extent of damage (people, vessel and cargo) and, if cargo claim, type of cargo.

    10. Click Save.

    11. In the Offhire tab - Any offhire related to the vessel and the applicable voyage will display. All offhire of the entire voyage will display and will be automatically added as it occurs - nothing to be added manually.
      Note: Will be continuously updated during the course of the claim, until settled.



    12. In the Tasks tab - as applicable:
      Note: To be continuously updated during the course of the claim, until settled.



      1. Add a taskTask:
        1. Click Create New to add a task.
        2. A pop-up with a list of tasks will openopens. Select field and click OK. 

        3.  The pop-up will close and selected task appear as a row. 

      2. Remove a taskTask:
        1. Click the task to be deleted - it will highlight.
        2. Click Remove. A pop-up will open opens asking to confirm deletion.
        3. Click Yes. The pop-up will close and the selected row delete.
    13. Click Save.

    14. In the Sub Claims tab - Not Applicable for the claim whilst being created.
      Note: Lists all claims based on the current claim. If more sub-claims are created, they will automatically display.



    15. Click Save.

    16. In the Various Cost Revenue tab - Lists all costs and revenues associated with the claim, for example lawyer's fees, etc.:
      Note: To be continuously updated during the course of the claim, until settled.



      1. Add a various costVarious Cost/revenueRevenue:
        1. Click Add Various to add a various cost/revenue.

        2. A pop-up with a list of various costs and revenues will openopens. Select a cost or revenue and click OK.

        3.  The pop-up will close and selected task appear as a row. 
      2. Remove a taskTask
        1. Click the task to be deleted - it will highlight.
        2. Click Remove. A pop-up will open opens asking to confirm deletion.
        3. Click Yes. The pop-up will close and the selected row delete.

    17. Click Save. The claim registration is complete. The process of settling a claim occurs outside of Dataloy VMS. During this process the claim details are to be maintained and continuously updated. Once the outcome of a claim is decided, go to To settle a claim.
      Note: The new claim will be sorted by claim nature, person in charge (PiC), vessel (alphabetically) and under All Claims. Also, as applicable under Guaranteed- , Uninsured- and Outgoing Claims and My Claims.

  3. Anchor
    claims5
    claims5
    Create an Outgoing Claim Based on an Incoming Claim or Incident
    1. Go to Modules > Post Fixture > Claims. The Claims window
    will open
    1. opens.
    2. Open the incoming claim/incident to base an outgoing claim on. It
    will appear
    1. appears as a row in upper Claims field (highlighted) with its details displaying in the lower field.  
    2. Go to the Create menu and from the drop-down select Create Outgoing Claim. 
    3. The Incident or Claim pop-up
    will open
    1. opens.
      Note: Default in drop-down to Claim. Also - DO NOT use the option Incident in the drop-down menu. The option has under Create Outgoing Claim been disabled and will be removed.

      Image Modified


    2. Click OK. The pop-up will close and a new outgoing claim
    will be
    1. created. The new claim is a duplicate of its incoming parent claim/incident with the exceptions that it is an outgoing claim and a sub-claim of the incoming claim/incident (the parent claim field will be populated with the parent claim’s/incident's claim reference number and the new claim will appear in the Sub-Claim tab of the parent claim/incident). The details of the new claim will mirror its parent, but can be manually overridden (except for the Vessel, Claim ref., Parent claim and P&I Club fields). It will be sorted claim nature, person in charge (PiC), vessel (alphabetically) and under All Claims. Also, as applicable under Guaranteed- , Uninsured- and Outgoing Claims and My Claims.

      Example:

      Vessel Malvolio, Voyage 9001, Outgoing Cargo Claim
      Image Modified

    2. In the Main Terms tab, fill in the fields as follows (as applicable - some fields self-populate):
      Note
      : All fields populated in the parent claim/incident will populate, except Incoming check box. Also - depending on type of claim - the layout and details of the Main Terms tab can differ.
      1. In the Vessel Details panel:
        1. The vessel name will always be automatically populated under Vessel.
          Note
          : ALWAYS disables and populated with elsewhere retrieved data. Can be manually overridden - if the voyage is changed to a voyage belonging to another vessel, the vessel name will automatically change to the vessel the new voyage is registered to.
        2. Enter either:
          1. the voyage reference number under Voyage
    or

          1. Note
            : Populated with elsewhere retrieved data, but can be manually overridden. 
          2. or click the Triple Dot Selector next to the field. A pop-up with a list of input values
    will open
          1. opens. Select field and click OK.

            Example:

            Image Modified

          2. The claim reference number is automatically generated and always displays under Claim Ref. (Claim Reference).
            Note:
             The Claim Ref. field is always disabled and the claim reference number cannot be changed.
          3. Incoming/Outgoing checkbox - will be unchecked. Leave unchecked.
            Note: Claim can be manually changed to incoming: check Incoming box and click Save. - Change of fields: Defendant to Claimant and Defendant Ref. to Claimant Ref. Outgoing will automatically change to Incoming at the top of the Main Details tab.To reverse: uncheck the Incoming box and click Save. NO changes will occur until Save is clicked.

            Example:

            Section
            Column
            width29%

            Incoming:

            Image Modified

            Column
            width30%

            Outgoing:

            Image Modified

            Column
            width30%
             


          4. Select the claim status from the drop-down menu under Status.
          5. The Parent Claim field will be automatically populated with the claims' parent claim's/incident's number.
            Note: Always disabled and the parent claim number cannot be changed.
          6. Enter the operator handling the claim's name under Person in Charge (PiC).
          7. Enter defendant's name under Defendant.
          8. Enter the defendant's reference number under Defendant Ref. (Defendant Reference).
          9. Enter the type of incident under Claim Type/Nature.
            Note
            : Populated with elsewhere retrieved data, but can be manually overridden.
          10. The Claim Cause field - disabled.
          11. Enter either
            1. the start date of the timebar under Time Bar Baseline Date
    or

            1. Note: Enter date and time as ddmmyy, for example: September 17 2014, type: "170914".
            2. or click the Triple Dot Selector next to the field. A pop-up with a calendar
    will open
            1. opens. Select date and click OK.

              Image Modified

          1. Enter the time bar date under Time Bar Date.
            Note
            : Enter date and time as ddmmyy, for example: September 17 2014, type: "170914". This will display as "17.09.14". Time bar date: Timebar baseline date + default timebar of claim nature - the end of the time period a claim can be made following an incident.
          2. Enter the insurance excess under Deductible Amount.
          3. The P & I Club is always disabled. N/A.
          4. Enter the applicable insurance company's reference number under P & I Club Ref. (P & I Club Reference).
          5. Enter the prior handler of the claim's name (before the current Person in Charge (PiC)) under Handled by.
          6. Enter the guaranteed amount under Guarantee/Security.
          7. Uninsured checkbox:
            1. Cargo Incoming Claim: Check Uninsured to indicate that the cargo is uninsured.
            2. Other Claim Type: Leave blank.

        1. Depending of type of claim/claim nature the Main Details tab includes panels for:

                a. Cargo Claim

                b. Personal Injury Claim
                c. Other Claim Types
          1. Anchor
            rr1
            rr1
            Cargo Claim: Cargo Claim Details panel:

            Image Modified

            1. Add a
    bill
            1. Bill of
    lading
            1. Lading: 
              1.  Click Add Claim Cause to add claim type/nature.  
              2.  A pop-up with a list of claim causes
    will
              1. opens. Select field and click OK.
              2.  
              1. The pop-up will close and selected cause
    will
              1. appear as a row.
            1.  Remove a
    bill
            1. Bill of
    lading
            1. Lading 
              1.  Click the bill of lading row to be removed - it will highlight. 
              2. Click Remove. A pop-up
    will open
              1. opens asking to confirm deletion. 
              2. Click Yes. The pop-up will close and the selected row delete.

          1. Anchor
            rr2
            rr2
            Personal Injury Claim: Personal Injury Claim Details panel:

            Image Modified

            1. Enter the name of the injured person under Person Injured.
            2. Enter the date of the injury under Date of Injury.
            3. Enter the injured person's employer under Employed By.

          2.  
            Anchor
            rr3
            rr3
            Other Claim Types (Hull Claim, Non-Performance Claim, DP Dispute, Complaint Other and Other P & I): Main Details tab only consists of the Vessel Details- and Estimated Details panels.

      1. In the Claimed Details panel :

        Image Modified

        1. Enter the claimed amount under Amount Claimed and applicable currency in the currency field (second field).
          Note: Defaults to USD.
        2. Enter applicable exchange rate under Exchange Rate.
          Note: I.e. the exchange rate used at the time of the incident.
        3. Enter the exchange rate date (if other than the default: today's date) under Exchange Rate Date.
          Note: Enter date and time as ddmmyy, for example: September 17 2014, type: "170914". This will display as "17.09.14".

      2. In the Estimated Details panel:

        Image Modified

        1. Enter the estimated amount of the incident (i.e. estimated amount to be claimed) under Amount Estimated (first field) and applicable currency in the currency field (second field).
          Note: Defaults to USD.

        2. Enter applicable exchange rate under Exchange Rate.
          Note
          : I.e. the exchange rate used at the time of the incident.

        3. Enter the exchange rate date (if other than the default: today's date) under Exchange Rate Date.
          Note: Enter date and time as ddmmyy, for example: September 17 2014, type: "170914". This will display as "17.09.14".

    1. Click Save.

    2. In the Causes/Description tab:

      Image Modified

      1. Upper
    field
      1. Field:
        1. Add a

    claim cause
        1. Claim Cause:

          1. Click Add Claim Cause to add claim type/nature.

          2. A pop-up with a list of claim causes

    will open
          1. opens. Select field and click OK.

     
          1. The pop-up will close and selected cause appear as a row. 
        1. Remove a
    claim cause
        1. Claim Cause
          1. Click the claim cause to be deleted - it will highlight.
          2. Click Remove. A pop-up
    will open
          1. opens asking to confirm deletion.
          2. Click Yes. The pop-up will close and the selected row delete.
      1. Lower
    field
      1. Field:
        1. Enter a detailed description of the incident in the Claim Description textbox.
          Note: IMPORTANT: Should include details such as location (where), context (why, how it came about), the sequence of events (what happened - in what order), the extent of damage (people, vessel and cargo) and, if cargo claim, type of cargo.

    1. Click Save.

    2. In the Offhire tab - Any offhire related to the vessel and the applicable voyage will display. All offhire of the entire voyage will display and will be automatically added as it occurs - nothing to be added manually.
      Note: Will be continuously updated during the course of the claim, until settled.

      Image Modified

    3. In the Tasks tab - as applicable:
      Note: To be continuously updated during the course of the claim, until settled.

      Image Modified

      1. Add a
    task
      1. Task:
        1. Click Create New to add a task.
        2. A pop-up with a list of tasks

    will open
        1. opens. Select field and click OK. 

     
        1. The pop-up will close and selected task appear as a row. 

      1. Remove a
    task
      1. Task:
        1. Click the task to be deleted - it will highlight.
        2. Click Remove. A pop-up
    will open
        1. opens asking to confirm deletion.
        2. Click Yes. The pop-up will close and the selected row delete.
    1. Click Save.

    2. In the Sub Claims tab - Not Applicable for the claim whilst being created.
      Note: Lists all claims based on the current claim. If more sub-claims are created, they will automatically display.

      Image Modified

    3. Click Save.

    4. In the Various Cost Revenue tab - Lists all costs and revenues associated with the claim, for example lawyer's fees, etc.:
      Note: To be continuously updated during the course of the claim, until settled.

      Image Modified

      1. Add a
    various cost
      1. Various Cost/
    revenue
      1. Revenue:
        1. Click Add Various to add a various cost/revenue.

        2. A pop-up with a list of various costs and revenues

    will open
        1. opens. Select a cost or revenue and click OK.

     
        1. The pop-up will close and selected task appear as a row. 
      1. Remove a
    task
      1. Task
        1. Click the task to be deleted - it will highlight.
        2. Click Remove. A pop-up
    will open
        1. opens asking to confirm deletion.
        2. Click Yes. The pop-up will close and the selected row delete.

    1. Click Save. The claim registration is complete. The process of settling a claim occurs outside of Dataloy VMS. During this process the claim details are to be maintained and continuously updated. Once the outcome of a claim is decided, go to To settle a claim.
      Note: The new claim will be sorted by claim nature, person in charge (PiC), vessel (alphabetically) and under All Claims. Also, as applicable under Guaranteed- , Uninsured- and Outgoing Claims and My Claims.If based on an incident, the parent incident will move from Unclaimed Incidents to Claimed Incidents.

  4. Anchor
    claims6
    claims6
    Create a Caim (Incoming/Outgoing) Based on a Parent Claim (or Create a sub-claim (incoming/outgoing) based on a parent claim) 
    1. Go to Modules > Post Fixture > Claims. The Claim window will openopens.
    2. Open the claim to base a claim on (or the parent claim to base a sub-claim on). It will appear as a row in upper Claims field (highlighted) with its details displaying in the lower field.   
    3. Go to the Create menu and from the drop-down select Create From Incident. 
    4. The Incident or Claim pop-up will openopens.
      Note: Default in drop-down to Claim.



    5. Click OK. The pop-up will close and the Create New Claim pop-up opens:.



    6. Fill in the fields as follows:
      1. Enter either
        1. the type of incident under Claim Type/Nature
        2. or   click the Triple Dot Selector next to the field. A pop-up with a list of input values will openopens. Select field and click OK.

          Example:



      2. If Cargo Claim is selected under Claim Type/Nature, the layout will display the Bill of Lading field, listing available bill of ladings - if not it will be blank.
        Note: Change Claim Type/Nature to revert layout - The layout will ONLY alter in case of cargo claim.

        Example:



      3. Enter either the voyage or a Bill of Lading under Voyage by
        1. entering the voyage reference number

        2. or double-clicking on a bill of lading in the Bills of Lading field. 

      4. Click OK. The pop-up will close. If based on an incident, a copy of the incident is created as a claim (although. The new claim is a sub-claim of the incident, and will appear in the incident's sub-claim tab. Also, the incidents claim reference number will appear in the Parent Claim field of the claim, indicating that the claim is based on an incident.
        Note: The new claim will be sorted by claim nature, person in charge (PiC), vessel (alphabetically) and under All Claims. Also, as applicable under Guaranteed- , Uninsured- and Outgoing Claims and My Claims. The incident is moved form Unclaimed Incidents to Claimed Incidents in the left-hand menu tree.

    7. Open applicable folder in the left-hand menu tree and open the new claim. Available claims will list in the upper Claims field, the newly created claim at the top (highlighted - its details displaying in the lower field).

      Example:

      Vessel Malvolio, Voyage 9001, Incoming Cargo Claim


    8. In the Main Terms tab, fill in the fields as follows (as applicable - some fields self-populate):
      Note
      : Some fields will be populated with data from when the incident the claim is based on was created. Also - depending on type of claim - the layout and details of the Main Terms tab can differ.
      1. In the Vessel Details panel:
        1. The vessel name will always  always be automatically populated under Vessel.
          Note: ALWAYS disables and populated with elsewhere retrieved data. Can be manually overridden - if the voyage is changed to a voyage belonging to another vessel, the vessel name will automatically change to the vessel the new voyage is registered to.
        2. Enter the voyage reference number under Voyage.
          Note
          : Populated with elsewhere retrieved data (Create a Claim-pop-up), but can be manually overridden.
        3. The claim reference number is automatically generated and always displays under Claim Ref. (Claim Reference).
          Note:
           The Claim Ref. field is always disabled and the claim reference number cannot be changed.
        4. Incoming/Outgoing checkbox:
          1. Check Incoming to indicate that the claim is incoming - the layout remains unchanged.
            Note
            Checked by default and displays as Incoming.
          2. Uncheck to indicate the claim is outgoing:
            1. Incoming will automatically change to Outgoing at the top of the Main Details tab.
            2. Click Save - Change of fields: Claimant to Defendant and Claimant Ref. to Defendant Ref.
              Note
              : To reverse: check the Incoming box and click Save. NO changes will occur until Save is clicked.

              Example:

              Section
              Column
              width29%

              Incoming:

              Column
              width30%

              Outgoing:

              Column
              width30%
               


        5. Select the claim status from the drop-down menu under Status.
        6. The Parent Claim field will be automatically populated with the claims' parent claim's/incident's number.
          Note: Always disabled and the parent claim number cannot be changed.
        7. Enter the operator handling the claim's name under Person in Charge (PiC).
        8. Enter either
          1. the the claimant's name under Claimant (Incoming)
          2. or the defendant's name under Defendant (Outgoing).
        9. Enter either
          1. the claimant's reference number under Claimant Ref. (Claimant Reference)
          2. or the defendant's reference number under Defendant Ref. (Defendant Reference).
        10. Enter the type of incident under Claim Type/Nature.
          Note
          : Populated with elsewhere retrieved data (Create a Claim pop-up), but can be manually overridden.
        11. The Claim Cause field - disabled.
        12. Enter either
          1. the start date of the timebar under Time Bar Baseline Date or
            Note: Enter date and time as ddmmyy, for example: September 17 2014, type: "170914".
          2. or click the Triple Dot Selector next to the field. A pop-up with a calendar will openopens. Select date and click OK.



        13. Enter the time bar timebar date under Time Bar Date.
          Note
          : Enter date and time as ddmmyy, for example: September 17 2014, type: "170914". This will display as "17.09.14". Time bar date: Timebar baseline date + default timebar of claim nature - the end of the time period a claim can be made following an incident.
        14. Enter the insurance excess under Deductible Amount.
        15. The P & I Club is always disabled . - N/A.
        16. Enter the applicable insurance company's reference number under P & I Club Ref. (P & I Club Reference).
        17. Enter the prior handler of the claim's name (before the current Person in Charge (PiC) under Handled by.
        18. Enter the guaranteed amount under Guarantee/Security.
        19. Uninsured checkbox:
          1. Cargo Incoming Claim: Check Uninsured to indicate that the cargo is uninsured.
          2. Other Claim Type: Leave blank.

      2. Depending of type of claim/claim nature the Main Details tab includes panels for:

              1.
        Cargo Claim 
              2. Personal Injury Claim
              3. Other Claim Types

        1.  
          Anchor
          dd1
          dd1
          Cargo Claim: Cargo Claim Details panel:



        2. Add a bill Bill of ladingLading:
          1. Click Add Claim Cause to add claim type/nature.  
          2. A pop-up with a list of claim causes will opens. Select field and click OK. 
          3. The pop-up will close and selected cause will appear as a row.
        3. Remove a bill Bill of ladingLading 
          1. Click the bill of lading row to be removed - it will highlight. 
          2. Click Remove. A pop-up will open opens asking to confirm deletion. 
          3. Click Yes. The pop-up will close and the selected row delete.

      3. Anchor
        dd2
        dd2
        Personal Injury Claim: Personal Injury Claim Details panel:



        1. Enter the name of the injured person under Person Injured.
        2. Enter the date of the injury under Date of Injury.
        3. Enter the injured person's employer under Employed By.

      4.   
        Anchor
        dd3
        dd3
        Other Claim Types
        (Hull Claim, Non-Performance Claim, DP Dispute, Complaint Other and Other P & I): Main Details tab only consists of the Vessel Details- and Estimated Details panels.

    9. In the Claimed Details panel :



      1. Enter the claimed amount under Amount Claimed and applicable currency in the currency field (second field).
        Note: Defaults to USD.
      2. Enter applicable exchange rate under Exchange Rate.
        Note: I.e. the exchange rate used at the time of the incident.
      3. Enter the exchange rate date (if other than the default: today's date) under Exchange Rate Date.
        Note: Enter date and time as ddmmyy, for example: September 17 2014, type: "170914". This will display as "17.09.14".

    10. In the Estimated Details panel:



      1. Enter the estimated amount of the incident (i.e. estimated amount to be claimed) under Amount Estimated (first field) and applicable currency in the currency field (second field).
        Note: Defaults to USD.

      2. Enter applicable exchange rate under Exchange Rate.
        Note
        : I.e. the exchange rate used at the time of the incident.

      3. Enter the exchange rate date (if other than the default: today's date) under Exchange Rate Date.
        Note: Enter date and time as ddmmyy, for example: September 17 2014, type: "170914". This will display as "17.09.14".

    11. Click Save.

    12. In the Causes/Description tab:



      1. Upper fieldField:
        1. Add a claim causeClaim Cause:

          1. Click Add Claim Cause to add claim type/nature.

          2. A pop-up with a list of claim causes will openopens. Select field and click OK.

          3.  The pop-up will close and selected cause appear as a row. 
        2. Remove a claim causeClaim Cause
          1. Click the claim cause to be deleted - it will highlight.
          2. Click Remove. A pop-up will open opens asking to confirm deletion.
          3. Click Yes. The pop-up will close and the selected row delete.
      2. Lower fieldField:
        1. Enter a detailed description of the incident in the Claim Description textbox.
          Note: IMPORTANT: Should include details such as location (where), context (why, how it came about), the sequence of events (what happened - in what order), the extent of damage (people, vessel and cargo) and, if cargo claim, type of cargo.

    13. Click Save.

    14. In the Offhire tab - Any offhire related to the vessel and the applicable voyage will display. All offhire of the entire voyage will display and will be automatically added as it occurs - nothing to be added manually.
      Note: Will be continuously updated during the course of the claim, until settled.



    15. In the Tasks tab - as applicable:
      Note: To be continuously updated during the course of the claim, until settled.



      1. Add a taskTask:
        1. Click Create New to add a task.
        2. A pop-up with a list of tasks will openopens. Select field and click OK. 

        3.  The pop-up will close and selected task appear as a row. 

      2. Remove a taskTask:
        1. Click the task to be deleted - it will highlight.
        2. Click Remove. A pop-up will open opens asking to confirm deletion.
        3. Click Yes. The pop-up will close and the selected row delete.
    16. Click Save.

    17. In the Sub Claims tab - Not Applicable for the claim whilst being created.
      Note: Lists all claims based on the current claim. If more sub-claims are created, they will automatically display.



    18. Click Save.

    19. In the Various Cost Revenue tab - Lists all costs and revenues associated with the claim, for example lawyer's fees, etc.:
      Note: To be continuously updated during the course of the claim, until settled.



      1. Add a various costVarious Cost/revenueRevenue:
        1. Click Add Various to add a various cost/revenue.

        2. A pop-up with a list of various costs and revenues will openopens. Select a cost or revenue and click OK.

        3.  The pop-up will close and selected task appear as a row. 
      2. Remove a taskTask
        1. Click the task to be deleted - it will highlight.
        2. Click Remove. A pop-up will open opens asking to confirm deletion.
        3. Click Yes. The pop-up will close and the selected row delete.

  5.  Click Save. The claim registration is complete. The process of settling a claim occurs outside of Dataloy VMS. During this process the claim details are to be maintained and continuously updated. Once the outcome of a claim is decided, go to To settle a claim.
    Note: The new claim will be sorted by claim nature, person in charge (PiC), vessel (alphabetically) and under All Claims. Also, as applicable under Guaranteed- , Uninsured- and Outgoing Claims and My Claims.

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settle

...

Settle a Claim

The process of settling a claim occurs outside of Dataloy VMS. During this process the claim details are to be continuously updated, for example adding new details, updating status. Once the outcome of a claim is decided (a settlement made), this should be added in the VMS and the claim settled (or closed).

...

  1. Go to Modules > Post Fixture > Claims. The Claims window will open.
  2. Open the claim to be settled. It will appear as a row in upper Claims field (highlighted) with its details displaying in the lower field. 
  3. In the Main Details tab:
    1. In the Settled Details panel:


         
      1. Enter the settled amount (i.e. the agreed amount to be claimed) under Amount Settled (first field) and applicable currency in the currency field (second field).
         Note: Defaults to USD. 
      2.  The Update Status pop-up will opens asking to automatically update claim status to Settled.



        1. Click Yes:
          1. The pop-up will close and:
            1. Exchange Rate will populate populates with the currency exchange rate default.
            2. Exchange Rate Date will populate populates with the default "today's date".
            3. Settled Date will populate populates with the default "today's date".
            4. Settled By will populate populates with the name of the operator settling the claim.
            5. CLAIM STATUS REMAINS UNCHANGED. The claim does not automatically change to Settled.
          2. Go to Step 3a vii.
        2. Click No: The pop-up will close and no details self-populatespopulate. Go to 3a iii (next step).
      3. Anchor
        settle2
        settle2
        Enter applicable exchange rate under Exchange Rate.
        Note
        : I.e. the exchange rate used at the time of the incident.
      4. Enter the exchange rate date (if other than the default: today's date) under Exchange Rate Date.
        Note
        : Enter date and time as ddmmyy, for example: September 17 2014, type: "170914". This will display as "17.09.14".
         
      5. Enter the date the claim was settled under Settled Date.
        Note: Enter date and time as ddmmyy, for example: September 17 2014, type: "170914". This will display as "17.09.14".
      6. Enter the operator settling the claim's name Settled By.
      7.  
        Anchor
        paid
        paid
        Check Paid by Club to indicate that the amount is to be paid by the P & I Club.

    2. In the Vessel Details panel: Change the claim's status to Settled in the drop-down menu under Status.

      Example:



  4. Click Save. The claim will be settled (or closed) and the information will update throughout Dataloy VMS where applicable. Status of the claim will change to Settled in the upper Claims field under Status.

    Example:


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Invoice a Claim

Based on the deductible amount and deductible type (per claim or per voyage), the system can generate invoicing data. Invoicing data will appear in “Accounts Payable” and “Accounts Receivable” modules for settled claims.

...

  1. Anchor
    arap1
    arap1
    Accounts Receivable by Voyage
    1. Go to Modules > Post Fixture > Claims. The Claims window will openopens.
    2. Open the settled claim to be invoiced. It will appear The claim to be invoiced appears as a row in upper Claims field (highlighted) with its details displaying in the lower field.
    3. Go to the Invoicing menu and from the drop-down select Accounts Receivable by Voyage.



    4. The Accounts Receivable module will open, displaying the pending claims invoices, grouped per voyage.

      Example:



  2. Anchor
    arap2
    arap2
    Accounts Payable by Voyage
    1. Go to Modules > Post Fixture > Claims. The Claims window will openopens.
    2. Open the settled claim to be invoiced. It will appear as a row in upper Claims field (highlighted) with its details displaying in the lower field.
    3. Go to the Invoicing menu and from the drop-down select Accounts Payable by Voyage.



    4. The Accounts Payable module will openopens, displaying the pending payable claims invoices, grouped per voyage.

      Example:



  3. Anchor
    arap3
    arap3
    Accounts Receivable by Defendant
    1. Go to Modules > Post Fixture > Claims. The Claims window will openopens.
    2. Open the settled claim to be invoiced. It will appear as a row in upper Claims field (highlighted) with its details displaying in the lower field.
    3. Go to the Invoicing menu and from the drop-down select Accounts Receivable by Defendant.



    4. The Accounts Receivable module will open, displaying the pending claims invoices, grouped per defendant (i.e. the person to be invoiced).
      Note: This option also enables multiple claims against one defendant that are spread across multiple voyages to be settled in one invoice at the same time.

      Example:



  4. Anchor
    arap4
    arap4
    Accounts Payable by Claimant
    1. Go to Modules > Post Fixture > Claims. The Claims window will open .
    2. Open the settled claim to be invoiced. It will appear appears as a row in upper Claims field (highlighted) with its details displaying in the lower field.
    3. Go to the Invoicing menu and from the drop-down select Accounts Payable by Claimant.



    4. The Accounts Payable module will openopens, displaying the pending payable claims invoices, grouped per claimant (i.e. person/company to be paid).
      Note: This option also enables multiple claims from one claimant that are spread across multiple voyages to be settled in one invoice at the same time.

      Example:

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Maintain/Edit/Delete an Incident/a Claim

  1. To maintain Maintain (updateUpdate)/edit Edit an incidentIncident/a claimClaim:
    1. Go to Modules > Post fixture > Claims. The Claims window window will openopens.
    2. Open applicable incident/claim to be maintained/edited. Its fields will display.
    3. Update (maintain)/edit as appropriate the fields displayed in relevant tabs.
    4. Click Save.

  2. To delete Delete an incidentIncident:
    1. Go to Modules > Post fixture > Claims. The Claims window window will openopens.
    2. Open applicable incident to be deleted. Its fields will display.
    3. Click Delete. A pop-up will open opens asking to confirm removal.
    4. Click Yes. The pop-up will close and the selected incident delete.
    To remove

  3. Remove a claimClaim:
    1. Go to Modules > Post fixture > Claims. The Claims window window will openopens.
    2. Open applicable incident to be deleted. Its fields will display.
    3. Click Delete. A pop-up will open opens asking to confirm removal.
    4. Click Yes. The pop-up will close and the selected incident delete.

...

  1. Go to Modules > Post Fixture > Claims. The Claims window will openopens.
  2. Open the incident/claim to make a screenshot from. It will appear as a row in upper Claims field (highlighted) with its details displaying in the lower field.
  3.  Open relevant tab to print (lower Claims field).
  4. Click Print Screen.



  5.  A hard-copy (paper) screenshot will printis printed.

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Report/Letters

The Reports/Letters option is not a standard option and only available and working if activated and customized either by Dataloy or the customer. Please contact your administrator for further information.

...

  1. Anchor
    bo10
    bo10
    View and Edit Incident:

    1. Go to Modules > Booking and Operations > Booking and Operations. The Booking and Operations window will openopens.

    2. Select applicable vessel and open applicable voyage. Its details will displaydisplays.

    3. Go to the Incident/Claim menu and from the drop-down select Open Incident.



    4. Either
      1. an incident dialogue box will open with previously entered details of the incident (if only ONE incident exists) - Go to Step 1e -
      2. or a pop-up opens requesting choice of which incident to open (if MORE than one incident exists). Select incident to open and click OK.
    5. Anchor
      bo1
      bo1
      An incident registration dialogue box will open containing details previously entered.

      Example:



    6. Review, (and if applicable, edit/update) the details and click OK.
    7. The dialogue box will close (any changes will automatically be saved).

  2.  
    Anchor
    bo11
    bo11
    View a Claim (Read-Only Mode):
    1.   Go to Modules > Booking and Operations > Booking and Operations. The Booking and Operations window will open. 
    2. Select applicable vessel and open applicable voyage. Its details will display. 
    3. Go to the Incident/Claim menu and from the drop-down select Open Claim.



    4.  The Claims module will open in Read-Only mode, listing as rows all claims linked to the voyage in the upper Claims field. The most recent will be automatically highlighted with its details displayed in the lower Claims field

      Example:



    5.  Review the claim/s as applicable.

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