No Exchange Rate Found for Selected Currency (Post Fixture)
Question
When trying to post items in Accounts Recievable, Accounts Payable or Hire Payable for a voyage an error message appears stating "No exchange rate found for selected currency". How come?
Answer
The most likely reasons for this error message are either
- because no voyage currency has been entered for the voyage
- or because the set currency has no valid exchange rate entered in Master Data > General Master Data Administration > Exchange Rates.
If there is no voyage currency entered:
- Go to Modules > Booking and Operations > Booking and Operations.
- Select the voyage in Booking and Operations > Voyage List.
- Go to the Voyage menu and from the drop-down select Un-freeze....
- The Un-freeze Voyage - Please Select an Option pop-up will open.
- Select Discard operational data/actual data.
- The estimate will revert to an estimate and voyage currency can be set.
- Set voyage currency and then re-freeze the voyage.
Note: Any previously operational data must be re-entered.
If the voyage has a voyage currency, but no valid exchange rate is entered in the system:
- Go to Modules > Master Data > General Master Data Administration > Exchange Rates.
- Enter a valid exchange rate by following the step-by step instructions.
Note: Currency and exchange rate must be included and the Valid From Date set to a date before the voyage start date.
If the error persists, please contact Dataloy.
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