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Problem

The bank account details are missing on the SOA in the Hire Payable module, but are printed on other transactions.

Solution

The bank account will not appear on the SOA as it does either not have a currency associated or has the incorrect one entered.

To correct/add a currency type to a bank account:

  1. Go to Modules > Master Data > General Master Data Administration > Bank Accounts.
  2. The Bank Accounts module will open.
  3. Locate the bank account that should appear on the SOA.
  4. Either
    1. add currency type under Currency - if there is none
    2. or check entered currency type - edit as applicable.
  5. Click Save.

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