Incorrect Bank Account in Statement of Account (SoA)
Problem
When issuing a Statement of Account (SoA) in the Accounts Receivable module, the bank account of the beneficiary is not the correct one. What can be done to ensure correct correct bank account appears on the SoA?
Solution
When issuing an SoA for a company the VMS checks all bank accounts assigned to a the company registered to the voyage invoiced. If there are multiple bank accounts but no default bank account set, the VMS will select an account matching the currency of the invoices. If there is no match or more than one account matching in currency, the VMS will randomly select an account. This bank account will then appear on the SoA. To avoid random selection remove the accounts not to be used or select a default account in Master Data > Organisational Set-Up > Companies.
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