/
Cannot Start Dataloy VMS from Mac

Cannot Start Dataloy VMS from Mac

Problem


It is not possible to start Dataloy VMS from a Mac. How can this be fixed?

Solution

It is possible to access the VMS from a Mac after following the step-by-step instructions below:

Starting Dataloy Voyage Management System (VMS) the First Time - for Mac:

  1. Open a browser and enter the Dataloy VMS URL.
  2. Click Enter. The Dataloy VMS start page will display.
  3. Click Start.
  4. A file called client.jsp will download (usually to the Download folder).
  5. Change the file's extension from .jsp to .jnlp.
  6. A pop-up opens asking to confirm change.
  7. Click Use .jnlp to confirm change. The pop-up will close.
  8. Right-click the newly created file and from the menu select Open to Open Dataloy VMS.
  9. The next time Dataloy VMS is opened – double-click the client.jnlp file.
    Note: If message appears stating "client.jnlp file can't be opened because it is from an unidentified developer":
    1. Go to System Preferences > Security & Privacy > General.
    2. Click Allow apps downloaded from Anywhere.
      Note: Allow changes: click the lock symbol to unlock.
    3. A pop-up opens asking to confirm change.
    4. Click Allow From Anywhere.

Related content

Error Message when Starting Dataloy VMS
Error Message when Starting Dataloy VMS
More like this
Starting Dataloy VMS in Internet Explorer?
Starting Dataloy VMS in Internet Explorer?
More like this
Dataloy Certificate Expired
Dataloy Certificate Expired
More like this
Access Dataloy VMS Outside the Office
Access Dataloy VMS Outside the Office
More like this
Unable to Launch Application (Look and Feel)
Unable to Launch Application (Look and Feel)
More like this
Dataloy Distance Table (DDT) Error/Error Messages
Dataloy Distance Table (DDT) Error/Error Messages
More like this