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Troubleshooting Articles
Access Dataloy VMS Outside the Office
Accruals Missing the First Days of a Voyage
Add Time Charter (TC) In Contract to Frozen Voyage and Generate Hire Statement
Adjusted Estimate Selects Incorrect Hire Payable TC Rate
Adjusted Voyage Estimate does not Update Changed Laytime Demurrage/Despatch Figures
Assemble Invoice in Hire Payable When Button is Disabled
Bank Details Missing on SOA, but Available on Transactions
Budget Voyages with Non-USD Currency Generates Error
Cannot Delete Port
Cannot Delete Time Charter (TC) In Contract
Cannot Filter Dates in Column Field
Cannot Find Model Voyage Calculation in COA Planner
Cannot Start Dataloy VMS from Mac
Cargo does not appear in Laytime Module
Cargo Fixture Cannot be Added to Scheduled Idle Voyage
Change Laytime Commence/Complete Dates Using Proration
Data is Missing on Time Charter (TC) Out Invoice
Dataloy Certificate Expired
Dataloy Distance Table (DDT) Error/Error Messages
Default Bank Account Shows Incorrect or is Missing when Invoicing
Details/ETA does not Show after Version 3.16 Upgrade in Dataloy Distance Table (DDT) Module
Disable DEP in Windows 7 or Windows Server 2008
Distinguishing Proforma Advances in Accounts Payable (AP) Type Advance Payment Request (APR)
Error Message when Starting Dataloy VMS
Error Message: "Unparseable Date" when Entering Valid Date
Estimated Year-To-Date (YTD) Amount Incorrect when Running Accruals
Excessive hire days appear in hire payable pending view
Frozen Voyage gets "This Voyage is not Freezed" Message in Hire Payable
ILOHC Differs in the VMS from in the Time Charter (TC) Contract
Incorrect Bank Account in Statement of Account (SoA)
Incorrect Currency When Invoicing
Incorrect Voyage Keeps Apprearing
Laytime Calculations Module Opens with Empty Screen
Map not Working - Error Message: "The Google Maps Embed API Must be Used in an Iframe"
Missing Information on Invoice/Payment Advice
New Business Partner does not Show in Business Partner Selector
No Charter Parties (CPs) Show in Laytime Calculations Module
No Charter Party (CP) Exists for Selected Voyage
No Exhange Rate Found (Port Call Browser)
Port Added to the Dataloy Distance Table (DDT) is not Found in the VMS
Port GMT Offset/Timezone Is Wrong
Port Location Code Missing/Differs in Dataloy Distance Table (DDT)
Posted Invoice has "Draft" as Invoice Number
Restore Default Column Setup on Table (Windows)
Reverse Invoice Button is Disabled
Set Permissions to Close a Voyage and Then Re-Open
Time Charter (TC) In Contract not Automatically Added to Newly Created Voyage
Time Charter Fuel Price Incorrect on Redelivery
Unable to Launch Application (Look and Feel)
Unable to Reflect Changed Charterer Name
Unable to Select Company in Freeze Voyage Window
User Password Lost
Various Items Missing from a Various Table
Voyage not Visible in Booking and Operations
Voyage Schedule not Updated After Adding New Cargo and Ports
Wrong GMT Time Pending Charter Hire
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No Charter Parties (CPs) Show in Laytime Calculations Module
No Charter Parties (CPs) Show in Laytime Calculations Module
Former user (Deleted)
Owned by
Former user (Deleted)
Last updated:
Feb 29, 2016
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