Error Message when Starting Dataloy VMS

Owned by Former user (Deleted)
Last updated: Nov 20, 2017 by Former user (Deleted)
1 min read

Problem

An error message appears when trying to start the VMS. Why and how is this rectified?

Solution


The error message will show when there is either an:

  • inconsistency between the Java cache and the application files on the application server or
  • an inconsistency between the Java cache version and the java version on the PC/terminal server.

This issue is usually rectified by following the steps below.
Note: If the error persists - or if the error message contains the message "Unsigned application requesting unrestricted access to system Unsigned resource: [...]" - re-install JAVA (https://www.java.com/en/download/help/plugin_cache.xml).

To rectify Clear the Java cache by following the steps below:

  1. Press Start.
  2. Select Run or type cmd in the Run/Search field.
  3. Press Enter.
  4. A command line pop-up opens.
  5. Enter javaws -uninstall and press Enter.
  6. Re-start Dataloy VMS.